Refund Policy

We take care to pack every item carefully, but if something isn't right, we're here to help.

• Damaged or wrong item: Please contact us within 48 hours of delivery with photos and an unboxing video. We will replace the item or issue a refund.
• Change of mind: Returns are accepted within 7 days of delivery if the item is unused and in its original packaging. Return shipping is paid by the customer.
• Handmade items: Slight variations in colour, size, or finish are natural and are not considered defects.
• Non-returnable: Items that have been used, damaged by the customer, or damaged due to improper care.
• Approved refunds are processed within 5-7 working days.

To request a return or refund, contact us at +92 300 4200070.